Terms & Shipping
CREEPS is not responsible for any lost shipments. Once the package has been released by us to the courier, unfortunately it is out of our control as to the guarantee of its safe delivery. If you choose a shipping method with NO TRACKING NUMBER, we will further be unable to assist you or provide you with an idea of your package's status.
CREEPS will be happy to issue a refund for your delivered merchandise if there are any problems with the ORIGINAL PRODUCT or sizing within 7 days of their receipt. All merchandise MUST be unworn. CREEPS has full rights and will exercise them to deny refunds if the items show any signs of wear, smell like perfume, have make up on them, or are dirty. Shipping costs however are NON-REFUNDABLE. If you are sending us returned merchandise, you will have to pay for postage and delivery.
CREEPS offers international shipping using two methods:
(a) STANDARD AIRMAIL SHIPPING WITH AN ESTIMATE TIME ARRIVAL OF 2 TO 7 WEEKS (SUBJECTED TO CUSTOMS CLEARANCE)
All orders are sent out within 1 to 3 business days from the original order date. By selecting this shipping method, it means your order will be shipped out by CANADA POST with no tracking number provided and may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected. If you do not respond to the notice, your package may be returned to us, in which case we will cancel your order and a full refund will be processed to your account only when the package is returned. This whole process may take up to at least 6 additional weeks.
(b) EXPRESS SHIPPING METHOD WITH AN ESTIMATED TIME OF ARRIVAL OF 3 TO 10 BUSINESS DAYS (SUBJECTED TO CUSTOMS CLEARANCE)
All orders are sent out within 1 to 3 working days from the original order date. By selecting this shipping method, it means your order will be delivered by CANADA POST. Your signature may be required upon delivery. A tracking number will be provided to you, and if there are any delays, you will be in the know about them by use of the provided tracking number.